Windsor police have released surveillance images of two suspects connected to a debit card swap scam that has already cost local victims more than $4,000.
The Windsor Police Service first warned the public about the scheme in October after three incidents were reported.
According to police, a woman approaches people in parking lots and claims she needs help paying for a food delivery order because she only has cash.
“Once she finds somebody willing to use their debit card, the pair will approach a person posing as the delivery driver,” said Const. Bianca Jackson.
Police say victims insert their debit card into a mobile payment terminal and enter their PIN.
“The [fake] delivery driver then switches the victim’s card with a card that looks very similar to theirs,” Jackson said.
WINDSOR POLICE NEWS RELEASE Case #: 26-89778 Police seek suspects in debit card swap scam The Windsor Police Service is seeking the two suspects connected to a debit card swap scam targeting residents in parking lots. Last month, the Windsor Police Service warned the community about the scam after three incidents were reported in which victims were approached by a female suspect who claimed she was having difficulty paying for a food delivery order. The suspect told victims she had cash but needed someone to use their debit card to pay the delivery driver. The suspect offered the victims cash and asked them to insert their debit cards into a mobile payment terminal and enter their person identification number (PIN). While the card was in possession of the delivery driver, he switched it with a similar looking card without the victims’ knowledge. The victim’s card was then used at other locations using the PIN obtained during the transaction. Members of the Financial Crimes Unit have since obtained surveillance footage of two suspects attempting to use one of the stolen debit cards at the ATM. The first suspect is described as an East Indian male, approximately 20 to 25 years old. The second suspect is described as a black female, approximately 20 to 25 years old. Anyone who can identify the suspects is urged to contact the Windsor Police Financial Crimes Unit at 519-255-6700, ext.4330.
— Windsor Police (@WindsorPolice) November 6, 2026
Investigators say the stolen cards are later used to withdraw cash and make purchases using the PIN obtained during the transaction.
Members of the Windsor Police Financial Crimes Unit have since obtained surveillance footage showing two suspects attempting to use one of the stolen debit cards at an ATM.
The first suspect is described as an East Indian man between 20 and 25 years old.
The second suspect is described as a Black woman between 20 and 25 years old.
Police are asking anyone who can identify the suspects or has information about the scam to contact the Financial Crimes Unit at 519-255-6700 ext. 4330.