The owner and operator of Certified Windows and Doors in Windsor has been charged with fraud
44-year-old Craig O’Brien, who is listed as the owner of Certified, has been charged with two counts of fraud over $5,000 and uttering a forged document.
As you heard on AM800 News and watched on CTV Windsor in November, a number of residents claimed they provided deposits or paid for work that was never completed.
Investigators with the Windsor Police Service Financial Crimes Branch say they received over 70 complaints regarding deals with the business.
The Better Business Bureau of Western Ontario issued an alert over complaints about the Windsor window company.
The agency says it has received about 30 complaints in late 2018 about the practices of Certified Windows and Doors.
Better Business Bureau profile of Certified Windows, Noveber 1, 2018 (courtesy BBB)
In an email to CTV News in November, O'Brien had originally blamed issues on cancelled provincial incentive programs and clerical errors.
Several residents who alleged to have been defrauded by the company held a meeting in January and claimed they were promised repayment. Some even received cheques but said they bounced.