Tim Hortons is testing out a new automated drivethru pilot project at a location in Tecumseh
Tim Hortons is testing out a new kind of drive-thru at a location in Tecumseh.
The coffee chain has launched a pilot project involving an automated, conveyor belt system at the Tim Hortons at 5250 Walker Rd. at North Talbot Rd.
The automated drive-thru pickup point eliminates any face-to-face communication with staff, but the new technology creates a second lane along side the traditional drive-thru, allowing two customers to order at the same time
According to the company, a conveyer belt moves a guest’s order above the first drive-thru lane and after paying, the customer will receive their order through an automated receiving box with electric doors while still in the drive-thru.