Students at the University of Windsor have an Ombudsperson available to help them through conflicts.
But Kris McInnis admits most of them don't know she is there for them.
The student alliance hosted an open house at the CAW Student Centre over the noon hour to raise awareness.
Student Ombudsperson Kris McInnis says she's helped about 300 students since taking on the roll in January.
She says one point of friction gets the most attention: "there's a lot of issues with grade appeals, where students feel that they weren't graded properly. It's not always the case that they weren't but it is a big issues they come to see me about"
McInnis says there are a number of other conflicts she's asked to help with such as being disabled and they feel they aren't properly accommodated.
She says the existence of her position could be better identified because some students don't know she exists and some professors aren't aware of her office.
McInnis says of the 300 or so students she's worked with 285 or more of their situations were resolved informally.
She says in a lot of cases the students she is helping are the international students.