ENWIN Utilities is working with Hydro One to get to the bottom of a power outage that affected thousands of residents in Windsor and Essex County.
14,067 ENWIN customers were affected and at least the same amount were affected in Essex County.
The utility says the problem was due to the transmission line that delivers power from across the province in the Niagara region to the Windsor area.
It is a Hydro One line that connects to the ENWIN system through transformer stations.
When the line failed, ENWIN crews worked to re-route power from other areas within the system.
Hydro One has not determined the cause of the feeder issue.
The power went out around 9:51pm, Wednesday and was fully restored by 10:11pm.